Overview
The telecommunications industry is at the core of global connectivity — from 5G networks and IoT ecosystems to cloud-based communication platforms. With over $1.6 trillion in annual global revenue and more than 7.5 billion mobile connections worldwide, the sector continues to expand rapidly.
However, telecom providers face increasing pressure to modernize legacy systems, manage massive customer data volumes, and deliver frictionless digital experiences while maintaining uptime and compliance. ServiceNow’s automation and AI-driven workflows enable telcos to unify operations, accelerate issue resolution, and improve service quality — all while reducing operational costs by up to 30%.
At Lexsnow, we help telecommunications leaders move beyond fragmented systems into connected, automated, and insight-driven operations.
How We Transform Organizations Like Yours
Modernize your network operations with automated workflows
End-to-End Service Visibility
Telecom operations rely on complex, multi-layered systems — and service disruptions can impact millions.
Our solutions bring all operations into a unified dashboard, providing real-time visibility across your network, infrastructure, and customer touchpoints.
Streamlined Field Operations
Managing large field teams across regions requires precision and responsiveness.
We implement intelligent scheduling and workflow automation tools to help telecom companies assign, track, and complete maintenance tasks efficiently.
Enhanced Customer Experience
Telecom customers expect instant resolution and personalized service.
Lexsnow integrates ServiceNow CSM (Customer Service Management) to provide omnichannel support and automated self-service portals that cut resolution times dramatically.
Resilient Network and Compliance Management
Network reliability and regulatory compliance are non-negotiable in telecom.
We help automate GRC (Governance, Risk, and Compliance) processes to ensure your operations stay audit-ready and secure.
What Will You
Automate Today?
Our partner ecosystem enables tailored solutions
