Managed Services & Operational Support

Optimize Performance with Expert Managed Services

Maximize the value of your ServiceNow investment while freeing up internal teams to focus on strategic initiatives. LexSnow’s Managed Services offer a comprehensive, proactive approach to maintaining, optimizing, and evolving your platform. We ensure system reliability, performance, and continuous alignment with your evolving business needs.

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What It Involves

Proactive Monitoring & Maintenance

Continuous health checks, performance tuning, and preventative maintenance to keep your instance running smoothly.

Incident & Problem Management

Swift resolution of issues by our expert support teams, following ITIL best practices.

Release & Patch Management

Structured management of platform upgrades and patches to ensure you always leverage the latest features securely.

Performance Reporting

Transparent dashboards and regular reviews to provide visibility into platform health, utilization, and value delivery.

How Clients Benefit

Guaranteed Uptime & Reliability

Service Level Agreements (SLAs) ensure critical business services are always operational.

Cost Predictability

A clear, predictable subscription model replaces variable support costs.

Access to Multi-Domain Expertise

Instead of relying on one or two generalists, you gain access to LexSnow’s full team of specialists across all ServiceNow modules.

Focus on Core Business

Offload routine platform administration and maintenance, allowing your internal IT teams to innovate.

All Industries

Healthcare

Enhance patient care, streamline workflows, and improve compliance across healthcare systems.

Financial Services

Build trust with secure, automated, and compliant financial workflows.

Manufacturing

Enable smarter factories, resilient supply chains, and workforce productivity.

Education

Empower students, faculty, and administrators with digital-first services.

Telecommunications

Optimize service delivery, reduce downtime, and accelerate digital innovation.

Energy & Utilities

Ensure safety, compliance, and operational excellence across energy networks.

Government & Public Sector

Deliver citizen-first services with transparency and efficiency.

Retail & eCommerce

Deliver seamless customer experiences, streamline operations, and boost loyalty with ServiceNow solutions.

Our Partner Ecosystem Enables Tailored Solutions

Contact Us

Let’s Talk.
We’re All Ears.

Ready To Start or Maximize ServiceNow ROI?

Email us

info@lexsnow.com

We will reply as soon as possible.

Give us a ring

+1 (628) 946-5100
Available Mon to Fri, 8am–7pm EST

Working Hours

Monday to Friday
8:00 AM – 7:00 PM (EST)

HQ

Orlando, Florida 32803

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