Configuration Management Database

Overview

Every successful digital operation depends on visibility, accuracy, and control — and that starts with the Configuration Management Database (CMDB).
At LexSnow, we implement and optimize ServiceNow CMDB to give your organization a single source of truth for all IT assets, services, and relationships.

A well-structured CMDB is more than an inventory — it’s the foundation of your digital ecosystem. Our approach ensures that you know what assets exist, how they connect, and how changes affect your infrastructure. Whether managing on-prem systems, cloud environments, or hybrid architectures, LexSnow CMDB provides real-time, reliable configuration data to drive operational efficiency and risk-free decision-making.

We leverage Service Graph Connectors, Discovery, and Service Mapping to ensure your CMDB stays accurate and automated — powering ITSM, ITOM, and SecOps processes with clean, actionable data.

The LexSnow Effect

Why Teams Love
Working with LexSnow

Unified IT Visibility

Our CMDB implementations integrate all your IT assets — from software and servers to cloud resources and IoT devices — into a single, visualized system of record.

Automated Discovery & Service Mapping

Manual data entry leads to errors and outdated records. We configure ServiceNow Discovery and Service Mapping to automatically detect, classify, and relate assets — ensuring continuous accuracy.

Enhanced Change Risk Assessment

With accurate relationship data, IT teams can predict how changes will impact business services before implementing them. LexSnow enables impact analysis and risk visualization within ServiceNow.

Data Quality and Governance Framework

A CMDB is only as powerful as its data. We establish data governance policies, health dashboards, and audit processes that ensure long-term CMDB integrity and compliance.

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