Platform Modernization & Upgrades

Stay Ahead of the Curve with Seamless Platform Modernization

The pace of technology accelerates daily, and staying current with ServiceNow releases is essential for security, performance, and accessing new features. LexSnow specializes in seamless platform modernization and upgrades. We help organizations shed technical debt, adopt new innovations like intelligent automation, and ensure their platform remains a powerful engine for growth.

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What It Involves

Technical Debt Assessment

Comprehensive analysis of existing customizations and configurations to identify areas of risk and inefficiency.

Upgrade Planning & Execution

A low-risk, structured approach to managing major ServiceNow family upgrades (e.g., from Utah to Vancouver), ensuring business continuity throughout the process.

Adoption of New Features

Guidance and implementation services for leveraging new capabilities such as Artificial Intelligence for ITSM (AI-Ops) or modern employee self-service portals.

Refactoring & Cleanup

Services focused on migrating customizations to modern application patterns and aligning the instance with ServiceNow best practices (e.g., transitioning from global business rules to scoped apps).

How Clients Benefit

Enhanced Security & Compliance

Staying current with patches and updates mitigates security vulnerabilities.

Access to Innovation

Leveraging the latest AI, automation, and user experience enhancements released by ServiceNow.

Improved System Performance

Cleaning up outdated code and configurations ensures a faster, more stable platform.

Simplified Future Maintenance

A modernized, cleaner instance makes future upgrades faster and less costly.

All Industries

Healthcare

Enhance patient care, streamline workflows, and improve compliance across healthcare systems.

Financial Services

Build trust with secure, automated, and compliant financial workflows.

Manufacturing

Enable smarter factories, resilient supply chains, and workforce productivity.

Education

Empower students, faculty, and administrators with digital-first services.

Telecommunications

Optimize service delivery, reduce downtime, and accelerate digital innovation.

Energy & Utilities

Ensure safety, compliance, and operational excellence across energy networks.

Government & Public Sector

Deliver citizen-first services with transparency and efficiency.

Retail & eCommerce

Deliver seamless customer experiences, streamline operations, and boost loyalty with ServiceNow solutions.

Our Partner Ecosystem Enables Tailored Solutions

Contact Us

Let’s Talk.
We’re All Ears.

Ready To Start or Maximize ServiceNow ROI?

Email us

info@lexsnow.com

We will reply as soon as possible.

Give us a ring

+1 (628) 946-5100
Available Mon to Fri, 8am–7pm EST

Working Hours

Monday to Friday
8:00 AM – 7:00 PM (EST)

HQ

Orlando, Florida 32803

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